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Frequently Asked Questions

Here you can find the answers to most common questions and topics.

How to choose a unit

What size of a storage unit should I pick?
Which type of storage unit is the most suitable for me to rent?
Is it possible to rent a storage unit online?
What items are not allowed in a storage unit?

Renting a unit

How far in advance can I rent?
Why does JustStorage require insurance?
Do I really need a lock for my space?
When do I need to pay my rent?
Can I access my storage unit at any time?

Other questions

What payment methods are accepted?
When do I receive a bill?
How long storage rental agreements last?
What Is a Storage Auction?
What will happen if I'm late with my payment?
Size guide
3’ x 5’

A few small items

5’ x 5’

Laundry or closet room

5’ x 7’

Small office room

10’ x 5’

Large room

12’ x 8’

Two rooms

10’ x 15’

Three large rooms

15’ x 15’

Four rooms

10’ x 20’

Five rooms

15’ x 30’

A full house

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